Terms of Service: Monkeys in Space

Operator: Verlo Labs, LLC, a New York limited liability company ("Verlo Labs", "we", "us")
Contact: support@verlolabs.com · Verlo Labs, LLC, 249 Smith St PMB 2111, Brooklyn, NY 11231

These Terms govern your use of Monkeys in Space, including the website and web app at monkeysinspace.app, bio pages, links and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. Who can use Monkeys in Space

• You must be at least 18 years old to create an account or use the Service.
• By signing up, you confirm that you're 18 or older and legally able to agree to these Terms.
• You must live in the United States (including Puerto Rico and Guam), Canada (outside Quebec, Saskatchewan and Manitoba, for now), Australia, or New Zealand to create an account.
• If you already have an account in Saskatchewan, Manitoba, American Samoa, the Northern Mariana Islands, the US Virgin Islands, Christmas Island, the Cocos (Keeling) Islands or Norfolk Island, where new accounts can't be created for now, it stays. Section 5 says what it keeps.
• If we learn that a user is under 18, we'll close the account and delete its data.
• If you use the Service for a business, you confirm you're authorized to act for that business. "You" then includes the business.

2. Your account

• Keep your login details secure. You're responsible for activity on your account.
• Give us accurate information and keep it up to date.
• Tell us right away at support@verlolabs.com if you think someone else has accessed your account.

3. Connecting TikTok, YouTube and other platforms

• You can connect accounts you own or are authorized to manage on third-party platforms such as TikTok and YouTube ("Connected Platforms").
• Connections are read-only: we can see your stats, but we can't post, edit or delete anything on your YouTube or TikTok. Our Privacy Policy lists what we read.
• YouTube: By connecting a YouTube account or using the Service's YouTube features, you agree to be bound by the YouTube Terms of Service: https://www.youtube.com/t/terms (opens in a new tab). Our use of YouTube data is described in our Privacy Policy, which also explains how to revoke access through your Google security settings: https://security.google.com/settings/security/permissions (opens in a new tab).
• TikTok: By connecting a TikTok account, you also agree to follow TikTok's terms that apply to you.
• You can disconnect a Connected Platform at any time in Settings. When you do, we delete that platform's data as described in our Privacy Policy.
• Monkeys in Space is not affiliated with, endorsed by or sponsored by YouTube, Google, TikTok or any of their parent companies, subsidiaries or affiliates. YouTube, Google and TikTok are trademarks of their respective owners. We use these names only to identify the platforms you connect.
• Connected Platforms can change or limit their data and features at any time. That can affect what the Service can show you, and we're not responsible for those changes.

4. Links and bio pages

• You can create a public bio page (for example monkeysinspace.app/username) and links that redirect to destinations you choose ("Links").
• Bio pages and Links are public. Anyone with the link can see them.
• Your bio page shows a small "Create your page" link that goes to our sign-up page, unless you hide it.
• You're responsible for the destinations and any content on your bio page. Don't link to or post anything that:
  • is illegal, fraudulent, deceptive, or phishing or malware
  • infringes anyone's intellectual property or privacy
  • is sexually explicit or involves minors in any sexual context
  • harasses, threatens or promotes violence or hate
  • is spam or impersonates someone else
• Your profile picture. If you add one, it must be a picture of you, or of something you have the right to use. Nothing sexual or violent, and no one under 18. Our server checks pictures automatically, we look at new ones after they're added, anyone can report one, and we take down a picture that breaks these rules.
• Your wallpaper. The same rules apply to a wallpaper, the picture behind your page: a photo you took, or one you have the right to use. Nothing sexual or violent, and no one under 18. Our server checks wallpapers automatically, we look at new ones after they're added, anyone can report one, and we take down a wallpaper that breaks these rules.
• Links and bio pages lead to sites run by other people. We don't control or endorse those sites and aren't responsible for their content.
• We don't review bio pages or links before they're public (apart from profile pictures and wallpapers, which our server checks automatically and we look at after they're added) and have no duty to monitor them, but we may use automated or third-party checks. We may disable any link or bio page that breaks these Terms, or that we reasonably believe is unsafe or unlawful, with or without notice. Repeated violations may lead us to close your account.
• We report child sexual abuse material to the National Center for Missing & Exploited Children and other authorities, as the law requires.
• We count clicks on Links to give you analytics. See the Privacy Policy for what we collect.
• We may reserve or reclaim a handle or link name, for example if it's inactive, misleading or infringes a trademark.
• To report a link or bio page that breaks these rules, that you believe is defamatory, or that infringes a trademark, impersonates someone or uses a person's name or likeness without permission, email privacy@verlolabs.com. We may remove the page or link, or reassign the handle.
• To report harassment or bullying, email privacy@verlolabs.com with "Harassment report" in the subject. We aim to review these within 48 hours.
• To ask us to remove an intimate image of you shared without your consent, or a link to one, email privacy@verlolabs.com with "Intimate image removal" in the subject. We act on valid requests within 48 hours.
• If you're in Australia, you can also report cyber-bullying, adult cyber-abuse, intimate images shared without consent, or illegal or restricted online content to the eSafety Commissioner at https://www.esafety.gov.au/report (opens in a new tab).

Copyright complaints (DMCA)

If you believe a bio page or Link infringes your copyright, email a notice to privacy@verlolabs.com with "Copyright notice" in the subject. Our designated agent is registered with the U.S. Copyright Office (DMCA-1081310): Copyright Agent, Verlo Labs, LLC, 249 Smith St PMB 2111, Brooklyn, NY 11231 · (646) 770-3312 · privacy@verlolabs.com. Email is fastest. Your notice must include:

1. your physical or electronic signature;
2. identification of the copyrighted work;
3. the URL of the bio page or Link you want removed;
4. your name, address, phone number and email address;
5. a statement that you have a good-faith belief the use isn't authorized by the copyright owner, its agent or the law; and
6. a statement that the information in the notice is accurate and, under penalty of perjury, that you're the copyright owner or authorized to act for them.

If we remove or disable your content after a notice, we'll tell you. You can send a counter-notice to the same address. It must include your signature; identification of the removed material and where it appeared; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; your name, address and phone number; and your consent to the jurisdiction of the federal district court for your address (or, if you're outside the United States, any district where we may be found) and to accept service from the person who sent the notice. Unless that person tells us they've filed a court action, we'll restore the material 10 to 14 business days after we receive a valid counter-notice.

Repeat infringers. In appropriate circumstances, we close the accounts of people who repeatedly infringe copyright, and we may remove their bio pages and links. Material restored after a valid counter-notice doesn't count against an account.

5. Plans, billing and cancellation

The plan:

• Monkeys in Space is a paid plan, billed monthly or yearly, and some features are included without one. Verlo Labs, LLC sells the plan and charges you, through our payment processor (Stripe). We show you the price, in US dollars, before you pay, and any tax we must collect is added on top and shown at checkout before you pay.
• Included without a plan or card: editing and previewing your page and links (only you can see a preview), downloading your data, disconnecting platforms and deleting your account. For now, also included: connecting YouTube and TikTok, seeing YouTube's and TikTok's own figures for your accounts, "What stood out" on YouTube and our analysis of your TikTok figures.
• The free view of your YouTube and TikTok figures may move into the plan, one platform at a time. If it does, we'll tell you in the app at least 7 days before. From that day, without a plan, that platform disconnects and its data is deleted, as in our Privacy Policy. Your account, bio, links and design stay, and "Download my data" stays free. With a plan, nothing changes.
• Your public bio page and your links, private links included, stay on, and our analysis and alerts are on, while you have a plan, a free trial or complimentary access.
• For now, paid plans can't be started with a billing address in Saskatchewan or Manitoba, Canada, or in American Samoa, the Northern Mariana Islands, the US Virgin Islands, Christmas Island, the Cocos (Keeling) Islands or Norfolk Island, and new accounts can't be created in any of these places. If a plan starts with a billing address in one of them anyway, we end it at once and refund anything charged. An account already there stays: it keeps what's included without a plan (above), its page and links pause when a plan or free access ends, as anywhere else, and they come back if a plan is started later.

Free trial:

• A new plan starts with a 7-day free trial, one per account. Changing your bio page's name, reconnecting a platform or adding another way to sign in doesn't start a new one.
• A payment card is needed to start it. Before you enter it, we show you the price after the trial, the exact time the trial ends and your first charge, how often you'll be charged and how to cancel, and you tick a box (it starts unticked) to agree that your plan renews automatically.
• If you cancel renewal before the trial ends, you're never charged, and your page and links stay live until the trial ends. If you don't, your card is charged when it ends.

Renewal:

• Your plan renews automatically at the end of each month or year, at the price in effect then, until you cancel renewal. You get a receipt by email for every charge.
• Before a yearly plan renews, we remind you 30 days ahead by email. If you pay monthly, we remind you once a year that your plan is renewing and how to cancel.
• The charge shows on your card statement as VERLO LABS.

Times: We show every time in your own time zone, and name it. Your trial and each billing period end at the exact moment shown.

Cancelling renewal: You can cancel renewal anytime in Settings, under Plan. You won't be charged again, and your plan, your page and your links stay until the end of the trial or the period you've paid for, which we show you when you cancel. Until then you can turn renewal back on.

Refunds:

• We don't refund unused time on a plan, or a charge you'd rather not have paid, unless the law requires a refund. If you think we've charged you by mistake, email support@verlolabs.com.
• If a charge reaches you after your cancellation or your account's deletion took effect, we refund it in full, without you asking.
• If you're a consumer in Australia or New Zealand, nothing here limits your rights under the Australian Consumer Law or New Zealand's Consumer Guarantees Act 1993 and Fair Trading Act 1986 (section 12).

If a payment fails: If your first charge doesn't go through, your page and links pause until a payment does; everything you've made stays. If a renewal doesn't go through, your plan carries on while we try your card again, and ends if those tries fail.

When a plan ends (a trial, a paid period after you cancel renewal, a renewal that couldn't be charged, complimentary access, or the launch days below): your bio page and links pause, private links included, so visitors, shared links and printed QR codes reach a page saying it's paused, not your links' destinations. A connected YouTube or TikTok account stays connected and keeps updating, and you can still see its figures for free, unless seeing that platform's figures has moved into the plan (above): then we disconnect it and delete its data, as when you disconnect it yourself. The same happens if you don't have a plan or free access from us and 90 days pass without you opening the app: we email you about 7 days before, opening the app keeps it connected, and you can connect again anytime at no charge. Your bio, links, design and pictures stay, and choosing a plan again brings your page back.

Deleting your account ends your plan at once: your page and links stop working right away and any paid time left isn't refunded (during a trial nothing is charged). To keep using the time you've paid for, cancel renewal instead.

Complimentary access: We may give an account free access, for a time or until we end it. It needs no card, doesn't use your free trial and never turns into a paid plan by itself. We show you when it ends.

If your account was made before paid plans began: you keep everything free for 7 days, from 9:00 AM Eastern Time on November 4, 2026 to 9:00 AM Eastern Time on November 11, 2026, and we tell you in the app from the first day. We never charge you unless you choose a plan and tick the renewal box yourself. If you choose one during those days, nothing is charged until they end, or until 2 days after you choose if that's later, with no second trial. If you don't, your page and links pause then (as above).

Price changes: A new price applies to your plan only from a renewal at least 30 days after we tell you. If you don't want to pay it, cancel renewal before then.

6. No guaranteed results

• We don't guarantee any growth, views, followers, clicks, income or other results.

7. What you can't do

Don't:

• break any law, or these Terms
• scrape, crawl or copy the Service or its data, or use bots to access it, except through features we provide
• reverse engineer, decompile, or try to get the Service's source code, except where the law allows it
• interfere with or disrupt the Service, get around its security or usage limits, or access other users' data
• resell, sublicense or rent access to the Service without our written permission
• use the Service to send spam or unsolicited advertising
• misrepresent your identity, or connect accounts you're not authorized to use
• use the Service if you're located in, or ordinarily resident in, a country or region subject to comprehensive U.S. sanctions, or if you're on a U.S. government restricted-party list

8. Your content and data

• You keep ownership of your content: bio page text, links and other material you add ("Your Content").
• You give Verlo Labs a limited license to host, store, display and process Your Content only to run and improve the Service for you, and to show your public bio page and links.
• Data from Connected Platforms is handled as described in our Privacy Policy. We don't sell it.

9. Our intellectual property

• The Service, including its software, design, logos and the name "Monkeys in Space", belongs to Verlo Labs.
• These Terms don't give you any rights to our intellectual property, except to use the Service as allowed.
• If you send us feedback, we can use it without owing you anything.

10. Suspension and termination

• You can stop using the Service and delete your account anytime in Settings.
• We may suspend or close your account if you break these Terms, create risk or legal exposure for us or others, or if a Connected Platform requires it.
• We also close accounts that go 12 months without being used, unless they're on a paid plan, and unfinished sign-ups after 24 hours, as our Privacy Policy explains.
• When an account closes, we delete its data as described in our Privacy Policy. Sections 6, 8 (last point), 9, 11, 12, 13, 14 and 17 continue to apply after the account closes.

11. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

We don't warrant that:

• the Service will be uninterrupted or error-free
• data from Connected Platforms will be complete, accurate or timely
• any alert, insight or analytic will be correct
• the sites that Links and bio pages lead to are safe, lawful or available

Insights. The Service shows comparisons and patterns worked out from your own data and the notes you add (for example "What happened after"). They show what came before and after, not why. They're general information, not professional, financial or legal advice, and decisions about your content and business are yours. We don't guarantee any growth, views, followers, clicks, income or other results from acting on them.

12. Limitation of liability

To the fullest extent the law allows:

• Verlo Labs won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill.
• Our total liability for any claim about the Service is limited to the greater of (a) the amount you paid us in the 12 months before the claim or (b) $100.

Nothing in these Terms limits liability that can't be limited under applicable law, including for gross negligence or intentional misconduct.

If you're a consumer in Australia: you may have rights and guarantees under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that can't be excluded, restricted or modified by agreement. Nothing in these Terms, including sections 11 and 12, excludes, restricts or modifies those rights, guarantees or remedies. Where the law allows us to limit our liability for failing to meet a consumer guarantee, our liability is limited to supplying the Service again or paying the cost of having it supplied again.

If you're a consumer in New Zealand: you may have rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 that can't be excluded by agreement. Nothing in these Terms, including sections 11 and 12, excludes, restricts or modifies those rights.

13. Indemnity

You agree to indemnify Verlo Labs against claims, losses and expenses (including reasonable legal fees) to the extent they're caused by:

• Your Content or your Link destinations
• your breaking these Terms or the law
• your breach of a Connected Platform's terms

This doesn't apply to the extent a claim is caused by our own breach of these Terms or our negligence.

14. Governing law and disputes

• These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules.
• Disputes will be resolved in the state or federal courts located in Kings County, New York, and you and we consent to their jurisdiction.
• Either of us may instead bring an individual claim in small claims court if it qualifies.
• If you live outside the United States, you keep any consumer protections that the law where you live doesn't allow to be waived, and you may bring a claim in the courts where you live if that law gives you that right.
• If you're a consumer in Australia, choosing New York law doesn't remove any protection of Australian law that can't be excluded by agreement, and you may also bring a claim in the courts of the Australian state or territory where you live.

15. Changes to these Terms

• We may update these Terms. If a change is material, we'll let you know in the app or by email before it takes effect.
• If you don't agree to a change, you can stop using the Service and delete your account in Settings before the change takes effect.
• If you keep using the Service after changes take effect, you accept the updated Terms.

16. Contact

Verlo Labs, LLC · 249 Smith St PMB 2111, Brooklyn, NY 11231 · support@verlolabs.com

Privacy questions, data requests and safety reports: privacy@verlolabs.com

17. General

• Entire agreement. These Terms and our Privacy Policy are the whole agreement between you and us about the Service.
• Severability. If a court finds part of these Terms unenforceable, the rest stays in effect.
• No waiver. If we don't enforce a term right away, we haven't given up the right to enforce it later.
• Assignment. You may not transfer these Terms. We may transfer them as part of a merger, acquisition or sale of assets, subject to our Privacy Policy.
• Notices. We may send notices to the email address on your account or show them in the Service. You can reach us using the details in section 16.
• Parental controls. Parental control protections (such as computer hardware, software or filtering services) are commercially available that may help limit access to material that is harmful to minors. The FTC describes current options at https://consumer.ftc.gov/articles/how-use-parental-controls-keep-your-kid-safer-online (opens in a new tab).